Here are a couple of things to try.
1) Click and drag the photo to the desktop.
2) On your keyboard push the "print screen" button, then open up the paint program on your computer and paste into there, then on the toolbar use the dotted rectangle and highlight the picture that you want, copy that and paste into a new paint document and save it.
That is a longer way of doing it, but if nothing else works, that always will. So good luck. Hope that helps.