how to complain about the sound from upstairs?

[Josh]

Hello friends,

From Aprit 18, 2009 I'm living in a apartment(2nd floor), a very big apartment. First floor is a garage.
I mean my apartment has 6 buildings and each building has 4 floors and lots of rooms.

For about a month since I moved in, I had no problem at all because upstairs nobody was there but on the third week of May a new guy moved in. After that, every day from 6 am to 8 am I got a very creaking sound in every where. In first few days I was fine becasue I thought he was moving his furnitures and something like those reason. I know I'm living in an apartment so in some degrees I have to ignore them. Actually I hear sometimes a big sound from upstairs when I'm in my living room and second bed room and kitchen but I ignore them because it was daytime. But when I'm in my master bed room, especially in the morning, I couldn't overcome it. That time is his rising time.

In a week since he moved in, I wanted to tell the guy upstairs directly but didn't do that. Instead I email to the building manager about this situation with the mp3 files which recorded this situation(sounds) and asked them to fix or do some actions. But I didn't got any response from them for a few weeks. And on June I went to them (building manager) and why they didn't response me. But during the conversation with a building manager(she), I've heard from her, "this is a ridiculous conversation. we cannot do anything because it comes from the structure. our apartment is 50 years old and you are living in an apartment with your neighbors so you have to live with them." I had nothing to talk with her. I understood what she meant but she should not have said like that. She asked me also "Ok, then give us your suggestion." So I said, "Ok go to that guy and explain this situation and at least during that time range, be cautious in moving or something." I know this is too much but I didn't know what suggestion I should provide them.

This morning the guy upstairs got up at 5:00 am and walking here and there. Whenever he moves, there was a creaking sounds. You know what? In the morning, that sounds like a thunder.
And one more thing is that I think he moved a kind of glinder and ran it. It was bigger that the creaking sounds.

I don't blame the guy upstairs because he has no faults.
I just blame the building manager.

When I talked to her, I asked her, "Ok, then I can move out because I can't live here with this sounds." She said, "No you should pay the remaining reting perios because you signed the contract."

Do you this this is reasonable?
Hey friends there,
How should I do this? I have a wife and son. My wife is very nervious.
What is the best effective way to blame her and solve this situation?
Is there any bureau for the tenant like me?
Can I tell the guy upstairs directly? But what I should do if he says "No, I cannot accept you.".

Please give any of your advice.

 

[roderick_young]

Try talking with your upstairs neighbor. In general, people are nice. Introduce yourself and make friends. Ask him if he noticed any creaking in the floors, because you're trying to get your building manager to fix it. And, as you mention in your post, emphasize that it's not his fault.

You may also wish to check with other neighbors that live downstairs, to see if they experience similar noises. Every place that I've lived in downstairs, I've been able to hear noises from directly above me. It's just one of the perils of a downstairs apartment. But if it's only your place that squeaks, maybe it can be fixed.

One idea is to see if you can move into an upstairs unit.

Another possibility is to use noise-cancelling headphones in the morning.

A final thing you may not have thought of, is that if you are friends with your upstairs neighbor, you may not mind the noise as much. That's why some people can tolerate their husband or wife snoring, but can't stand a stranger doing it. Invite the guy to dinner or a BBQ or whatever it is you do in your area to get acquainted.