Eight years ago, when I was just starting my coaching practice, I was thrilled to win a large, lucrative contract with an international advertising agency. Several days a month, I would train and coach staff from all levels of the company on presentation skills, management skills, and professional presence—a dream assignment. Business chugged along successfully for three more years, until my biggest and best client merged with another agency, and that agency had preferred vendors of its own. And I wasn't one of them. More »
