How is Sprint's customer service currently(2010)? Do they have dropped calls? How do they compare to Verizon? Also any other possible information I could use to determine whether I should switch over to them would be great as well.
Reason I ask is because I'm after one of their new smartphones they are coming out with and with the bad reputation they had in the past I would like to know if I'm waiting for trouble if I decide to use their services rather than just waiting for Verizon's 4G service for their smartphones to come out.
I've done a lot of research on Sprint and I can't seem to find concrete information about if they have improved or not since those days when they had a bad reputation. Nor can I find any recent comparisons to Verizon so this is my last resort. I do know that 4G is available in my area though so either company can be an option for me.
My Verizon contract ends around the time this phone is released so it works out great if it turns out Sprint is amazing now!
Side Note: No biased answers please from the past I just want current knowledge of now not in 2007 or 2008 etc. I already know their past issues so those answers are not needed.
Any information would be greatly useful,
Thank you
Reason I ask is because I'm after one of their new smartphones they are coming out with and with the bad reputation they had in the past I would like to know if I'm waiting for trouble if I decide to use their services rather than just waiting for Verizon's 4G service for their smartphones to come out.
I've done a lot of research on Sprint and I can't seem to find concrete information about if they have improved or not since those days when they had a bad reputation. Nor can I find any recent comparisons to Verizon so this is my last resort. I do know that 4G is available in my area though so either company can be an option for me.
My Verizon contract ends around the time this phone is released so it works out great if it turns out Sprint is amazing now!
Side Note: No biased answers please from the past I just want current knowledge of now not in 2007 or 2008 etc. I already know their past issues so those answers are not needed.
Any information would be greatly useful,
Thank you