How do you get T-mobile to stop charging for "no service" due to no...

Akasanoma

New member
...network and data connection (major city)? I live in a major metropolitan area. 90% + of the time I get "no service" because I have no network availability. 95% of the time I can't get any data on my so-called 3G+ (HSPA?) network and I'm paying $30 a month for the data I'm not getting. After 4 to 5 hours of working with T-mobile technicians they told me I'm supposed to be getting excellent coverage and that there are 3 communications towers within range. Well they saw that was not happening. It's a year later and the promise that things will improve is just that. I can't even complete a call to T-mobile to complain!!!. They are ripping me off at least $500 a year and I'm locked into some idiotic 2-year contract that the phone companies darling FCC allows. How can I get my money back and dump the incompetence without penalty?
When I asked T-mobile to stop charging me for data until they could provide same the told me that I had a contractual obligation to pay for data regardless of whether I got any or not. I'd call the FCC but past experience says it's a waste of time. I used to have 2 phones. One for making phone calls and the other to use as a modem, i.e. connect to a local ISP. The bills for the phones showed that I was paying more fees for "interstate calls" on the phone that made no such calls than on the one that actually did. The phone company said the FCC "mandated" the charges. The FCC said the phone companies asked if they could charge those fees and they said "yes". Nobody bothered to find out a justification or basis for the fees or how the fees would be calculated. The FCC is an accomplice in our being ripped off!
When I do get a data connection it's a weak E (edge network, 2G) for the most part. Ocassionaly I get a weak 3G connection and Once in a blue moon I actuall see a vacuous H (3G+) co
 
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