How do I upload Samsung Genio files to computer?

  • Thread starter Thread starter kirstyking87
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kirstyking87

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I have a Samsung Genio and I want to put the photos from it onto my computer. My boyfriend and I have both have the phone and none of us got any installation disc with the phone.
When I connect the USB lead, the 'found new hardware' icon pops up and so does the installation box.
I click on 'install hardware automatically (recommended) and it begins a search and then says the following:
'Cannot install this hardware.
The hardware was not installed because the wizard cannot find the necessary hardware'
Is there any other way to install this?
 
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