I got my desired ringtone onto the phone in .wav format, and I cannot figure out how to set the phone's ringtone to anything other than the Verizon defaults. There is no 'browse' feature under either 'Personalize' or 'Sound' in the settings, and upon selecting the music in the music player, there is no option that allows me to do this.
To make matters worse, their customer support email hasn't responded to my query yet.
To make matters worse, their customer support email hasn't responded to my query yet.