How can you obtain a ticket refund or re booked from Air Canada?

  • Thread starter Thread starter wilksusmc
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wilksusmc

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I purchased a flight from Air Canada last year for my Mother but had to cancel it because my mother in law had to have open heart surgery. This year however it's my mother who has to have surgery and the Air Canada is not going to allow us to re book or receive a refund. Is there any way that I can obtain either a refund or re book?
 
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