C cellphonesgb Guest Jul 16, 2010 #2 Go into the Menu, then Settings. The first tab, about 3/4 of the way down, you should see "Master Reset". If that doesn't work, then use the Sony Updater software and reload the firmware. That'll wipe it clean too.
Go into the Menu, then Settings. The first tab, about 3/4 of the way down, you should see "Master Reset". If that doesn't work, then use the Sony Updater software and reload the firmware. That'll wipe it clean too.