Hotsync issue still...

ilysm

New member
In regards to my problem with my TX when I hotsync and the blue screen "of death" comes up and says fatal error...palmusbd.sys. I tried reinstalling the drivers and Palm desktop again today and same damn thing. Has anyone had this problem..I really do need to sync up some docs so it would be helpful.
 
I've had the same problem with the TX and 3rd party software - Card Export 2 and Pocket Tunes - as two examples.

The solution for me was:

1 - Remove the Palm Desktop - using the Control Panel - Add Remove Programs.

2 - Run regedit (careful - since this is "playing" with the system registry)

3 - Search regedit for any reference to PalmUSBD

4 - Remove (delete) any reference to PalmUSBD

5 - Reboot the system

6 - Re-install Palm Desktop (from the CD that came with the Palm, in my case the TX)

7 - Things should be back to normal.

After having done this I set a System Restore point - which came in handy since I used Pocket Tunes while it was connected to the PC. The PC immediately indicated it had found "New Hardware" and wanted to install the drivers for the Palm. I tried disconnecting the Palm and cancelling the installation, but the damage was done. After a reboot of the PC and connecting the Palm again - CRASH. (I used the System Restore point I created to go back and the Palm connected OK.)

The same scenario repeats if I try using Card Export 2 (I've since changed to Card Reader from Mobile Stream without problems)

One of the applications you're running may try to install a "conduit" to connect to the PC for updates (similar to Pocket Tunes) and may result in an attempt to install another driver.

I don't have enough "programming" knowledge to know why these programs are looking for a different driver or why they don't use the driver currently installed. It could be that Palm has given a "different" id to the TX from previous Palms and so the conflict.

fnagle
 
Dude I had a problem with Card Export a while ago...stopped using it. But I figured it out now. I used a program Palm Support tood me to Windows Install Clean Up...also I performed a Hard reset. Reinstalled Palm and it worked fine.
 
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