I purchased my home in 2004. At that time, a $26,000 home equity line of credit was established through GMAC. In October of 2009, GMAC sold my HELOC to Specialized Loan Servicing.
Ever since, it has been a nightmare.
Can't keep track of my payments, no idea where my money is being applied, bogus annual maintenance fees (that were not in the original GMAC note), impossible to read statements - I'm just beside myself. On top of all that, it is obvious SLS is geared towards collecting BAD debts. Almost every call I make to them, or piece of mail I receive is set up as if it's for someone that is 3 months behind. I pay almost double my monthly payment for pete-sakes!!!
I want to get AWAY from this company.... can anyone suggest a lender, company, bank, solution so that I can run from these half-wits??? I don't deserve to be treated like this, and neither does anyone else that have been upholding their end of the loan requirements.
Ever since, it has been a nightmare.
Can't keep track of my payments, no idea where my money is being applied, bogus annual maintenance fees (that were not in the original GMAC note), impossible to read statements - I'm just beside myself. On top of all that, it is obvious SLS is geared towards collecting BAD debts. Almost every call I make to them, or piece of mail I receive is set up as if it's for someone that is 3 months behind. I pay almost double my monthly payment for pete-sakes!!!
I want to get AWAY from this company.... can anyone suggest a lender, company, bank, solution so that I can run from these half-wits??? I don't deserve to be treated like this, and neither does anyone else that have been upholding their end of the loan requirements.