I have some problems with my BB about getting it to load on the computer.
I have the BlackBerry Desktop Software, a 4 GB Memory Card inside my phone, and is plugged in on the comp. The thing is, Media Card Support is ON as well as Mass Storage Mode Support on my phone. And when I hooked it up on the comp, and click on the media on the BlackBerry Desktop Software, it said:
"Media Services Are Not Available
You need to turn on mass storage mode from the connected BlackBerry device to use this feature. This may require you to reconnect your device."
And I rebooted my phone, Wipe Handheld, and even took out my battery. I can't access my media at all or even sync my phone. So what's up? Please help me.
I have the BlackBerry Desktop Software, a 4 GB Memory Card inside my phone, and is plugged in on the comp. The thing is, Media Card Support is ON as well as Mass Storage Mode Support on my phone. And when I hooked it up on the comp, and click on the media on the BlackBerry Desktop Software, it said:
"Media Services Are Not Available
You need to turn on mass storage mode from the connected BlackBerry device to use this feature. This may require you to reconnect your device."
And I rebooted my phone, Wipe Handheld, and even took out my battery. I can't access my media at all or even sync my phone. So what's up? Please help me.