ok here is a quick story i went snowboarding i didnt get the phone wet and the phones screen went blank white! i seen on the internet tht if i take the phone in the store tht i can get a new one for free but here is the thing my parents wont let me go with them cause i have things to do at home so tomorrow my parents are taking my phone to the verizon store w/o me there is personall txt on there tht they dont need to see what do the verizon ppl do exactly is my parents going to be able to see the txt thx for your help! best answer gets 10!