well, go to a verizon store because when people explain it to you, its much simpler. well, all you have to do if pay for a phone, which is what ever the phones price is. you also have to pay for the activation fee. all you need to do is sign a contract which you had to agree to by signing your name and putting in some of your info. when getting a touch screen, i advise you to get the great interactive phone of the droid eris.