Help. I want to cancel Telus.
My phone is signed by my stepmother and the problem is that Telus requires my stepmother's signature to cancel it. I live by myself and has low income. My stepmother left me after my father's death. I have no idea where she is. I have no information at all. Because of my condition, I asked Telus to cancel my service but they ask for that signature boldly. This is killing me and I have to cancel this Telus. Telus representatives does not care about me because every time I call them, they keep asking for that signature and it makes me feel worse. I was thinking about not paying them but I heard that it affects my credit and Telus never give up to cancel. Can anybody help me, please?
My phone is signed by my stepmother and the problem is that Telus requires my stepmother's signature to cancel it. I live by myself and has low income. My stepmother left me after my father's death. I have no idea where she is. I have no information at all. Because of my condition, I asked Telus to cancel my service but they ask for that signature boldly. This is killing me and I have to cancel this Telus. Telus representatives does not care about me because every time I call them, they keep asking for that signature and it makes me feel worse. I was thinking about not paying them but I heard that it affects my credit and Telus never give up to cancel. Can anybody help me, please?