i have recently gone online and purchased 2 general admission tickets for blink 182 from www.goldstartickets.co.uk and i brought them without really googling/researching the company and as soon i brought them online via credit card i put them in on google and not one good remark about the company, many people were complaining about their tickets and im scared incase we dont get the money back because we have not got alot of money, i rang them up to say i would like to cancel but it always goes through to the same guy ? and he says he is going to try and put me through but it never works ? then he said they will contact me so i can cancel my tickets but im scared it wont work and i dont know what to do incase i dont get my tickets back 
please help what should i do ????
please help what should i do ????