Has anyone had trouble with Dell Financial Services closing your preferred

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PrettyGirl29

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account for no reason? I was approved for a Dell account with a credit limit of $2000 a year ago. I made my payments on time with them and had no trouble with them until last month. When I sent my online payment in June it wasn't posted until after my due date that was on a saturday so Dell charged me a $39 late fee. When I called and emailed customer service trying to negotiate to have the late fee removed of course they wouldn't. Well, a few weeks later I received a letter in the mail stating that after reviewing my credit report and my payment history that Dell decided to close my account. Well, that's just wrong and should be illegal because now they expect me to pay the balance I have on my account. If I don't pay it than it's going to list as negative on my account and really make me look bad and I don't need that. It's just nonsense that I have to pay for something that I can no longer use but they had the nerve to tell me I can reappyly for account in the future.

I read consumer reports online from other Dell customers who's had similair problems and other problems with Dell ripping them off and some people received letters just like I did. It stated something about a lawsuit being filed against Dell years ago but I don't know much about it. Does anyone know what I can do to resolve this issue so I'm not held responsible for paying this balance? Yes, I made this balance but they ripped me off by closing my account for no reason at all and their interest rates are sky high. If anyone has experienced problems with Dell and can help me than I'd be very greatful. Thank You
 
There's nothing you can do...sorry...credit card companies are being brutal and are raising interest rates, lowering credit limits and closing accounts for any excuse whatsoever...
 
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