H
happy2b_white
Guest
Lots of people have bad experiences at the dealer, but the majority do not. It's a matter of communication between the service advisor and the client, and a lot of service advisors just suck at keeping their customers informed. Another problem is that people will approve work without really understanding what the problem is, and that goes right back to communication.
Also, most people who have bad experiences at repair shops expect to have a bad experience before they even leave home. If you keep an open mind, and ask questions, you're a lot less likely to have a negative experience.
Also, most people who have bad experiences at repair shops expect to have a bad experience before they even leave home. If you keep an open mind, and ask questions, you're a lot less likely to have a negative experience.