E EmptyNest Administrator Dec 16, 2011 #1 Getting good customer service can sometimes feel like a crapshoot, but weblog Consumerism Commentary offers a few suggestions for improving your experience, including "sandwiching" your criticism between two positive statements. More »
Getting good customer service can sometimes feel like a crapshoot, but weblog Consumerism Commentary offers a few suggestions for improving your experience, including "sandwiching" your criticism between two positive statements. More »