Fatal Alert and desperate

[Senior IC: Without a Muse]

Fatal alert reads SystemMgr.c,Line:5852, SysLinkerStub(): Failed to load the shared library.

Hopefully someone out there can help. This may be a bit long but bear with me, thanks. I was hot syncing yesterday (T3) when who knows what happened. The screen froze and I had to do a reset. Soft did not work so I did a hard reset thinking I would just resync and restore...NOT SO LUCKY! Each time I try to resync, my Sync Mgr tries to "restore databases" and gets stuck on "Agendus Mail". The sync arrows go on and on but it never progresses from there. When I try and cancel, it will not. I have to shut down the computor to get out and do another hard set on the T3. I have tried deleteing Palm Desktop app (and Hot Sync) and I have deleted Agendus but it still keeps coming back! HELP!! I am at this point unable to run Hot Sync without getting hung up here. I did find a similar post from back in August but the recommendations did not seem to work (not sure if I did them right anyway). How can I delete parts that Hot Sync tries to restore, in this case Agendus Mail??

 

[T buck]

What version of Agendus are you using? If you are using version 8.xx Professional, there is a free update of Agendus Mail you can download from Iambic's web site. You should also install the PIM update from palmOne's web site and the latest version of Palm Desktop. Several synchronizing problems have been corrected with these patches.

At it's forum, it is mentioned that Agendus version 9 will be released in a few days. I plan on testing it and possibly upgrade to it.

 

[Karyn O]

To add to what Dwinget stated:

Go into the HotSync manager and change the Iambic Mail conduit to "do nothing" this should avoid the hanging during hot sync issues.

If that doesn't work then post back and I'll give more free advice.

 

[ryder_del_fin]

Thanks so much for your tips. I also changed the backup folder name for the heck of it! It is up and running and I am a very happy person!