Cute_tweety_boo
New member
I want to extend kudos to EuroMotoAz for their service. I placed an order last week and received it today. Unfortunately, there was a problem - the tool I received didn't match the tool I ordered.
I sent them an e-mail detailing the problem. Within an hour and a half I received a phone call from Victor at EuroMotoAz apologizing for the problem and offering a solution. He arranged for UPS pick-up, no effort on my part other than resealing the box I received and told me the correct tool was on it's way. A few hours later I received e-mail confirmation of shipment of the (hopefully) correct tool and confirmation of UPS pick-up.
This is first class service, I recommend them wholeheartedly and will definitely order from them again. I wish them success in their venture because we can all use the services of a good outfit like this!
I sent them an e-mail detailing the problem. Within an hour and a half I received a phone call from Victor at EuroMotoAz apologizing for the problem and offering a solution. He arranged for UPS pick-up, no effort on my part other than resealing the box I received and told me the correct tool was on it's way. A few hours later I received e-mail confirmation of shipment of the (hopefully) correct tool and confirmation of UPS pick-up.
This is first class service, I recommend them wholeheartedly and will definitely order from them again. I wish them success in their venture because we can all use the services of a good outfit like this!