error/symbols in e61 words files

This is the EXACT same problem I have been having with my E61, and I have been working on it all night. When you try loading pc-created word files into your E61's document viewer/writer, what symbols do you get? Are they like hollow black squares with white in the middle? If so, it is the same as my problem, and I am currently dealing with it in this thread:

http://howardforums.com/showthread.php?t=1125197

And I have made a little bit of progress.. mods please consider merging these threads..
 
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