G
Gemma
Guest
I'm asking because I called them up a few days ago as they kept raising the price of my broadband connection, I have their basic service and thought I was being overcharged and I spoke with a manager who said he was from retentions or something.
He said that they could offer me a better broadband packed, a phone line and their second biggest TV package for £29 per month but in the information pack I just recieved in the post it says that my total cost each month will be £42.50, what's going on? have they cheated me? If that's true then I'm going to cancel completely and go to Sky xxxx
He said that they could offer me a better broadband packed, a phone line and their second biggest TV package for £29 per month but in the information pack I just recieved in the post it says that my total cost each month will be £42.50, what's going on? have they cheated me? If that's true then I'm going to cancel completely and go to Sky xxxx