Do you have the Sprint LG LOTUS?

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Ok, I need help... I bought an LG LOTUS and thought it was not working so exchanged it with the same problem!???! You know when you save a RINGTONE from "ASSIGNED MEDIA" when I'm someone is calling me the name and date/time overlap and I can't read it!??! I've tried saving a picture for incoming calls and fixes the problem but when I do it deletes my RINGTONE it only does one or the other I can't save a picture for incoming calls and a ringtone together!???!?
 
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