S
slparsloe
Guest
I ordered some stock from one of my suppliers two weeks ago, paid by credit card prior to despatch and received my goods. Around a week later, I received an email from them informing me that their system had shown the incorrect price, and I had been charged a lot less than I should have (i.e. I was charged £12.74 instead of £33.66 - quite a difference!!!)
They say I now owe them £49.16 and please accept their apologies, but had I known it was this price, I would not have bought 2 boxes, only one, and have already sold some of the products on.
They still have a couple of items on back order for me which total around £35 which again, I have already paid for on credit card, so I am now stuck as to what to do
If I refuse to pay because it was their error and not mine, then can they hold back the goods they owe me as I have already paid for them on my card? Or do I legally have to pay them back?
Help - I'm still new to this own business lark!
Thanks
They say I now owe them £49.16 and please accept their apologies, but had I known it was this price, I would not have bought 2 boxes, only one, and have already sold some of the products on.
They still have a couple of items on back order for me which total around £35 which again, I have already paid for on credit card, so I am now stuck as to what to do
If I refuse to pay because it was their error and not mine, then can they hold back the goods they owe me as I have already paid for them on my card? Or do I legally have to pay them back?
Help - I'm still new to this own business lark!
Thanks