I agreed to pay off a loan in monthly instalments when the guy over the phone said that for every £1 I paid off £2 would come off the total amount. According to my credit report only £1 of every £1 paid is coming off.
Whenever I email or write they try to contact me on the phone but I only want to deal with them in writing so they can't back out of their promises. Do I have a legal right to a written schedule?
UK answers only please
Whenever I email or write they try to contact me on the phone but I only want to deal with them in writing so they can't back out of their promises. Do I have a legal right to a written schedule?
UK answers only please