Recently we repaired the gutters due to overflowing water through pipe one side corner and gather that water close to the foundation
So I asked that tradesmen to put a down pipe to that corner. But he didn't agree with me he told me don't need to put extra downpipes.
If you replace new color-bond gutter with down pipe,rain head and They can pack and level it. So I told him. If you can solve the problem I'm OK with it.
when the finished their work I paid them. But when it was raining, water came through overflowing pipe. So I inspected the gutter 5 hours after rain.
I saw Gutters retain a depth of more than 25mm of water.
I have told that they didn't pack and level rafters as their quotation.
They have inspected the problem and ask me to pay more money to put another down pipe to the location I mentioned to them in the first place.
They could finished this job without putting new gutters and down pipe,rain-head. According to this situation they should put only extra down pipe.
Please advice me what are the actions I have taken against this tradesmen (They are roofing franchise people which is under Famous franchise company)
What are the plumbing standard for situation like this ?
My location Melbourne, Victoria
So I asked that tradesmen to put a down pipe to that corner. But he didn't agree with me he told me don't need to put extra downpipes.
If you replace new color-bond gutter with down pipe,rain head and They can pack and level it. So I told him. If you can solve the problem I'm OK with it.
when the finished their work I paid them. But when it was raining, water came through overflowing pipe. So I inspected the gutter 5 hours after rain.
I saw Gutters retain a depth of more than 25mm of water.
I have told that they didn't pack and level rafters as their quotation.
They have inspected the problem and ask me to pay more money to put another down pipe to the location I mentioned to them in the first place.
They could finished this job without putting new gutters and down pipe,rain-head. According to this situation they should put only extra down pipe.
Please advice me what are the actions I have taken against this tradesmen (They are roofing franchise people which is under Famous franchise company)
What are the plumbing standard for situation like this ?
My location Melbourne, Victoria