Don't know if Tmo will cut you a deal like that, but what I would do is when you go to speak to a Rep I would personally tell them,"Hey, I need to speak to a manager regarding my Dash because I've had nothong but problems with the phone". I once told the Manager this, "you know what I rather cancel my service with you guys since you can't seem to come to a better solution to fix my problem, I further went on saying that you guys have outstanding plans and one of the best customer service dept. He then asked me Mr Jones, what could I do to better this problem? I replied, you can upgrade my phone at no cost and I'm gonna send back the current phone that I have, and he agreed. Tmo is the type of company that they hate to lose a customer! It worked for me, so I believe if you are convincing enough, you can make it work. What's the worst they can tell you, we gonna send you another dash! I have the 8700 and a Mda, and when I say you cannot go wrong with a Mda, I mean that. That phone has outstanding capabilities. Give it a try. Remember ther customer is always right!
