Call Tmo and let them know that there is stuff in the SK desktop tool that you need. They will turn the service back on long enough for you to get what you need. If you only have a little info you need from it just email it to yourself. If you have a lot use the downloadable feature from tmobile.com under your account when you log in. Something like 9.99 and it works like the BB deastop manager. And no you cannot keep the tmail address and trans to the BB.