W
wildetudor
Guest
Hi everyone,
Being unpatient for v32.2.001 to be released for my N95 8GB product code (0561948), I changed (using Nemesis Service Suite) my handset's product code to 0558696, for which the said firmware version has been available for a few days now.
Having done that, I opened Nokia Software Updater (NSU), and sure enough, v32 was now available for update. After the update was downloaded, the installation began, and an "Estimated time left: 15 minutes" progress bar was displayed. A few minutes later, the estimated time was still 15 minutes, and at one point, NSU produced the following screen:
Looking at my phone, everything appeared to be OK. I disconnected the USB cable, turned off the phone, pulled the battery out and then put it back in after a few seconds, and then tried to switch the phone on. The phone would not start, which had me really worried since I knew serious damage can be done by a failed firmware upgrade. After a few more trials with the Power button, however, I got it to turn on. Checking *#0000#, I could see the firmware version was still the same (bloody 31.2.008!), so I hit the Retry button in NSU. The same "Device Recovery" screen came back, however, after a few minutes.
I then tried everything else I could think of, including
- switching off Bluetooth connectivity on both computer and phone
- restarting the computer
- restarting the phone (with baterry pull)
- starting the update all over again on a different computer that had not previously had any Nokia software installed; the results were exactly the same, i.e. I could not get past the "Device Recovery" screen.
I never had any problems with the USB cable connectivity of my phone in the past. Could this whole thing be because of the product code change? I would very much appreciate any suggestions!
Being unpatient for v32.2.001 to be released for my N95 8GB product code (0561948), I changed (using Nemesis Service Suite) my handset's product code to 0558696, for which the said firmware version has been available for a few days now.
Having done that, I opened Nokia Software Updater (NSU), and sure enough, v32 was now available for update. After the update was downloaded, the installation began, and an "Estimated time left: 15 minutes" progress bar was displayed. A few minutes later, the estimated time was still 15 minutes, and at one point, NSU produced the following screen:
Device Recovery
Nokia Software Updater has lost its connection with your device. Follow these steps to help reconnect your device:
1. Remove the battery, charger and USB cable from your device.
2. Re-insert the USB cable, then the battery and finally the charger.
3. Press the device's power button for 1 second.
4. Click 'Retry' below to continue updating, or click 'Cancel' to stop the updating procedure.'
Nokia Software Updater has lost its connection with your device. Follow these steps to help reconnect your device:
1. Remove the battery, charger and USB cable from your device.
2. Re-insert the USB cable, then the battery and finally the charger.
3. Press the device's power button for 1 second.
4. Click 'Retry' below to continue updating, or click 'Cancel' to stop the updating procedure.'
Looking at my phone, everything appeared to be OK. I disconnected the USB cable, turned off the phone, pulled the battery out and then put it back in after a few seconds, and then tried to switch the phone on. The phone would not start, which had me really worried since I knew serious damage can be done by a failed firmware upgrade. After a few more trials with the Power button, however, I got it to turn on. Checking *#0000#, I could see the firmware version was still the same (bloody 31.2.008!), so I hit the Retry button in NSU. The same "Device Recovery" screen came back, however, after a few minutes.
I then tried everything else I could think of, including
- switching off Bluetooth connectivity on both computer and phone
- restarting the computer
- restarting the phone (with baterry pull)
- starting the update all over again on a different computer that had not previously had any Nokia software installed; the results were exactly the same, i.e. I could not get past the "Device Recovery" screen.
I never had any problems with the USB cable connectivity of my phone in the past. Could this whole thing be because of the product code change? I would very much appreciate any suggestions!