My front lip of my car began becomming loose 2 months ago. I took it in to the dealer to get it fixed (under warranty of course). I asked them if it was anything I did or hit to make the kit loose. They said there was no damage and everything (parts and labor) were all under warranty. Now its beginning to come loose again and when I took it in, they said they would fix it. They call me an hour later saying that they felt under my car on the edge of the lip and it was rough and that I probably hit something. They said there was nothing they could do so I came back and pointed out to them that the front, back, and side lips are all rough on the edge, its where they were cut (they didn't even look at the others, they only felt that one spot). They said I probably hit a bunch of stuff and thats why its rough all around like that. I then proceeded to tell them that if I did in fact hit something, wouldn't there be scuff or scrape marks below the lips edge (there are none). They just shrugged and said they can't do anything, I hit something. I was trying to give them proof but they ignored me (seems like they don't want to deal with me). I called Toyota Scion and they were also no help, they also said their hands were tied, the dealer said it was damaged. Is there any way I can take this to a small claims court? They are ignoring me and not even listening to my logic
Thanks in advance
Thanks in advance