Business studies (Commerce) Questions?

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What is the meaning of the term "consumer protection"
Why is the consumer protection inmportant
What is the difference between scaams, phising and rip-offs
What is the role of one federal government and one NSW State Government piece of legislation designed to protect consumers in general and from scams in particular
With reference to two Australia consumer protection agencies. What is their role in protecting consumers (These agencies may include, federal government Departments, NSW State Government Departments or independent organisations
 
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