btec business hw, help please.?

Den

New member
hey i only don't fully understand the question, that's all.
its says:-

"Design a performance review form that can be used to monitor staff delivering customer service"

please give me some examples what i have to do here?

thanks
 
Its all about reviewing your employees such as setting objectives for the next year, analysing previous objectives. Feedback on any training that has taken place, e.t.c. and time frames for all the objectives. The performance reviews are usually carried out in an interview with the department manager.

Let me know if you need any more info.
 
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