Blackberry storm 9500 start up problem?

A

angelglitter

New member
Hiya,

I've just got a Blackberry Storm 9500, and at the moment it has a new Vodafone sim in it. The problem is that is is displaying "Sim card rejected"...why is this, and how can I fix this? The phone is on the Vodafone network, and I am hoping to get it unlocked on friday to GiffGaffs network, will this fix the sim card rejection?

I am really not that technically minded, so please say it in baby steps for me :P I'm also in the UK if that helps?

Would really appreciate some help! Thanks x
 
Hi angelglitter,

If you are using a Vodafone SIM card and the handset is a Vodafone phone, it should work fine. It may be a fault with the actual device itself.

I would suggest getting a new SIM card to see if that's causing the error. If you want to get in touch with my team to help with this, visit our Twitter, Facebook or eForum pages.

Kind regards,

Heidi
Web Relations Team
Vodafone UK
 
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