twilightblue
New member
When ever I connect my blackberry storm to my computer (via USB), my Blackberry Media Sync does not recognize it. Usually I open Media Sync and then connect my blackberry storm to my computer, but the Blackberry Media Sync screen stays the same and continues to display "Please connect a Blackberry device." as if I never connected my phone to the computer. I have tried restarting my computer, closing and reopening Blackberry Media Sync, Turning blackberry off/on, and reconnecting the phone to my computer but that has not worked. I also checked to make sure Media Card Support, Media Transfer, Media Storage Mode Support, and Auto Enable Mass Storage When Connected were on and enabled (which they are) but my phone still is not recognized by Blackberry Media Sync. I also have 7.1 GB of free space on my Blackberry Media Card, 9.6 MB of Application Memory, and over 700 MB of Device Memory so I no it is not a memory issue. Any Suggestions?