Blackberry 8700c. Issues syncing?

bvstang

New member
I cracked the screen completely on my Blackberry 8700c and I am trying to get all my contacts and calenders moved to my computer. I downloaded the blackberry DM software from the website and proceeded to plug the phone in. The computer successfully installed the drivers and the phone lit up, Only problem is, when I open the DM software it says "Before you begin, verify that your current Blackberry device is connected to your computer." What do I do?
 
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