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Guest
I have received a Blackberry 8320 recently. I have AT&T but it is an unlocked phone. The phone has a wifi feature and is able to connect to my home network. It will find my home network, ask for my WEP code for security, accurately put it in, and it will say connection successful. However, I try to connect to the internet but I get the error message "Unable to connect to the Internet, please try again later. If the problem persists please contact your service provider." The WiFi router recognises that the phone is connected and shows the correct Mac & IP addresses. On the manage connections screen i get a checked box Wi-Fi network name in green however, it has a white dash where the green check mark or red X should be. I have called AT&T. First they said I had to register the new phone with the IMEI. Didn't work. Then they said I needed a data plan if I wanted it to work but I refused to purchase one because I believe that I do not need it since it is WIFI and not the data plan. I called my Internet Provider and they had terrible service, they passed me from representative to tech expert until they hung up on me. My browser configuration is on "Hotspot Browser" and there is not other options to choose from. I know the wifi in my home works because my friend with an Iphone connected to it and used the internet successfully. I have tried everything and I am frustrated. I am usually really good with electronics but I feel this is a problem that is very uncommon. I thought about it and I think it has something to do with the fact that this phone, though it is unlocked, is meant for T-Mobile users and I am using an AT&T sim chip (because I have AT&T).