This message will appear after you've placed your new SmartCard(s) in your receiver(s) but haven't performed the activation. It will pop up during the SmartCard replacement and activation process.
1. Please ensure that your new SmartCard(s) are inserted in your receiver(s) before activating. Make sure the correct new SmartCard goes to the designated receiver, as directed in the letter.
2. Activate your card(s) using our online tool and have your letter handy. You should be able to view your programming within 15 minutes of reactivation. In unusual cases, this may take up to 2 hours.
3. If you have activated your SmartCard(s) and, 2 hours later, cannot view your programming, please visit our activation tool, select the receiver with which you're having difficulty and follow the troubleshooting steps. If that doesn't solve the problem, Call Bell
1. Please ensure that your new SmartCard(s) are inserted in your receiver(s) before activating. Make sure the correct new SmartCard goes to the designated receiver, as directed in the letter.
2. Activate your card(s) using our online tool and have your letter handy. You should be able to view your programming within 15 minutes of reactivation. In unusual cases, this may take up to 2 hours.
3. If you have activated your SmartCard(s) and, 2 hours later, cannot view your programming, please visit our activation tool, select the receiver with which you're having difficulty and follow the troubleshooting steps. If that doesn't solve the problem, Call Bell