Audio Balance Help

C

court reporter

New member
Hello everyone,

Disclamer:Im a new user to android so please bare with me.

I finally took the plunge into smartphones last friday and absolutely love them. I got the htc Evo 4g and my wife got the htc Hero.

now I'd concider myself to be an intermediate to advanced tech user who knows his way around windows and has dabbled in linux. I understand the basics of researching stuff on my own so I find it hard to sucum to forum posts this early in a question, but my situation is dire!

problem:my wife has complained about how she hates the audio balance when talking on the Hero. she said that it sounds like she is using tin cans and if I cannot fix it then we will be returning the phones this week and getting our old flip phones back! I've spent a bit of time online trying to figure out how to adjust the audio bass/treble balance in the OS or even an app. all I'm coming up with are media player adjustments.

Please if someone out there knows how to adjust the audio balance for the OS or even just the phone calls, I would be eternally grateful and would be able to keep this amazing phone.

Thanks for any help!
~Rob
 
There's really no settings for that. It sounds like a busted internal speaker (my wife's G1 had that issue). It made everyone sound raspy. I'd consider swapping it out or upgrading her to the Evo which has better call quality.
 
Do you mean she sounds bad to the person she's calling? Or the caller sounds bad on her phone when she listens to it?

If it's the latter, make sure the earpiece is in line with her ear. I know this sounds obvious, but different phones have their speaker holes in different places. Some are right at the top edge of the phone, and some are some distance away. If you're used to older phones, it doesn't feel natural to have the phone only half on your ear.

If it's the former, then make sure she's not pressing the microphone against her cheek. This will muffle the sound a bit like putting your hand over an old phone to stop someone hearing what you're saying.

You're not going to fix this through software or the OS. The audio codecs in mobile phones haven't changed in nearly a decade, and I've not heard of any phones that allow you to adjust the bass/treble, so it's not an Android thing. Does the same problem happen on your phone when you use it?

If the above doesn't help, then I'd agree with previous posts in that the Hero is faulty. Take it back and swap it.
 
Back
Top