I found this to be a very disappointing phone. There are design issue and stability issues.
Design issues:
I find the UI to be really clumsy by comparison with normal phones. It takes many more interactions to accomplish simple tasks like turning on an alarm than it does on a typical flip phone. Since it doesn't acutally provide any UI features that aren't there in basic flip phones, there's no excuse for that.
You also can't make new shortcuts -- something I've been able to do on the last two basic phones that I had. So it's actually a step backward in that regard.
Calendar display is also poorer than the lat two basic phones that I've had (a Motorola [Verizon] and a Nokia [ATT]). On all the other phones I've used (this is my fifth), I've been able to see all events in just a few clicks, in order. On this phone, you can get to a list of all events, but they're not sorted by date. In fact, they don't appear to be sorted at all. You can see a superficially nice calendar display, bu it provides only an easily missed indicator that there's anything scheduled on a date (a tiny dod right beneath the number).
Keyboard: I won't complain about the size of the keys -- they're small, but that's easy to see and if you look at it in the store you'll know whether or not you can use it. But the keycaps are badly labeled. There's not a strong intensity contrast between the color of the keys and the color of the letters on the keys. Also, the backlight only shows the FN values for the keys, not the main values -- so the phone would be more or less impossible to use in a darkeend room.
It also appears to have inordinately moisture-sensitive moisture indicator strips. Mine hasn't been exposed to any but normal North American in-home moisture levels, and it shows as having been moisture-compromised. This is actually a big deal: Unless you plan to keep the thin sealed in a ziplock, based on my experience, you're liable to take it out of warranty in the first month of use just by using it normally. For this reason alone, I'll scrupulously avoid ever buying a Starcom again. I don't need to swindle myself out of warranty coverage.