Sorry kappa styles, Customer service at Rogers will no longer unlock any phone. It used to be that CS would provide the subsidy lock for any phone but it cost $250 at the time.
Recently however, Rogers and Fido both have released internal memos to all employees stating that they would no longer provide this service.
If you are looking for a reliable unlocker I suggest Mr. Unlocker on Ebay. He charges good rates and is a reliable unlocker.
KriK
-edit-
Just to clarify how I know this: I am a Rogers/Fido repair technician.