Please let me know the use situation of ITIL(IT Infrastructure Library) in a British/European financial institution.
I am a business librarian of Japanese IT company.
Now, I am investigating the use situation of ITIL in Britain/Europe.
Although I referred to Google etc., I was not able to find suitable information sauce.
Please let me know statistics,reports and and other related information about the following.
-ITIL penetration : How many financial institution use ITIL?
-Case Study : Which financial institution is known as advanced case on ITIL?
I am a business librarian of Japanese IT company.
Now, I am investigating the use situation of ITIL in Britain/Europe.
Although I referred to Google etc., I was not able to find suitable information sauce.
Please let me know statistics,reports and and other related information about the following.
-ITIL penetration : How many financial institution use ITIL?
-Case Study : Which financial institution is known as advanced case on ITIL?