30 day cancellation period & Cancelling Bell services (Merged)

  • Thread starter Thread starter eldavido
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eldavido

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I am canceling all my bell services (home phone, sympatico ,express vu). I am moving ,and I'm going with my local cable company.

My problem is it slipped my mind till today to actually call and cancel my bell services. The CSR is telling my I have to pay for the services for 30 days from today. Which is a bummer but not unexpected.

I'm wondering if there's any way around this or if you guys have any hints on saving some money for these 30 days?

Could I suspend the services? Could I down grade them to the very basics?

Any help would be greatly appreciated.
 
Hate to say it, but by the time you figure out if there is anything you can do, which there likely isn't, then your 30 would be almost up anyway.

It likely isn't worth the hassle to get a couple days credit anyway, you'd spend more time on the phone.

Although (all services companies) are willing to add a new charge to your account right away, you'd be hard pressed to find one that will terminate you without some compensation.

What can I say, next time plan ahead?
 
Just call them and tell them you are now in the USA and see how fast they will cut you offf. Use their "rules" to your advantage.
 


If he already called them they won't do it...




No...account needs to be active in order to enter a deactivation order



You could only downgrade on the first day of your billing cycle. Only one open ordercan be entrered at the time. If they do an open order to downgrade that time doesn't count as part of the 30 days notice.
 
Rogers does the same thing.... most people call to cancel when they no longer need the service so it's their way of making you pay for an extra month of service you'll never use so they totally gain from it. I really think this 30 days to cancel sucks and it's just a way to get money out of people. This practice really should be outlawed... They don't need 30 days to cancel your service they can cut you off in 30 seconds if they really wanted too.
 
Some agents, like I was advise the client when he says he is switching from such cmpagny and wants install in a few days that there would probably be a 30 days notice period request by their current supplier, that if they want they can check up with the provider then call to book the appoitement.

I know there is probably not too many agents doing this, but personnaly I had no bonus, nothing on new clients so it didn't change anything for me
 
A friend of mine called in a few days ago to cancel his BEV. He was told that there was a 30 day cancellation period.

Does anybody know if during this 30 day period your satellite subscription still works (i.e. can you still watch tv using your BEV subscription during that period of time)? Or does Bell cut you off immediately (or sometime through the month) and then you just pay for 30 days anyway?
 
You just need to give 30 days notice. The service remains active during that time.

-Mike
 
i still don't understand how companies can do this. Why isn't it illegal practice? BEV doesn't need 30 days to cancel service it takes 5 mins. So they get an extra month of $$$.

Just curious what would happen if you told them that you moved a few weeks ago to the states and you want your bills to go to Seattle:)
 
Ringmaster.
It's 30 days notice.
So call 30 days before the date you want to cancel.
That seems pretty cut and dry.
Just like giving your landlord 60 days notice before you move.

The service isn't deactivated when you call, it's deactivate on the date you specifiy, you are just billed for 30 days of service.

Nem, who really doesn't have much else to add at this point
 
Bingo!
That would make both, service and billing stop immidiately.
But you can't do it after discussing cancellation...
 
I called EV for another reason yesterday and asked them...
I also saw one of my ex-supervisor and asked him...
This is their answer:

Actually no... They will cut the service immediatly and you would still have to pay the remaining days of the 30 days period

 
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