I couldn't disagree more. I have ridden Metric bikes for 33 years. My Heritage is my first Harley and I wouldn't go back! I am one of those guys that always bashed Harley for the low quality machines they were when AMF was building them. Joked about oil leaks and other crap, BUT my Heritage Classic is smoother than the Honda Shadow Sabre I traded for it. I have had NO problems with this bike.
Chrome accessories are cheaper than they are for the Metrics, and there are thousands of ways to make your Harley your own. Mine has never left me stranded or even with a single problem and I have 12,700 miles on her so far without a hitch.
Oh, and you will LOVE the gas mileage. My 01 Road Star had a 1602cc motor and I was lucky to get 35 mpg. My Heritage has a 96 inch (1600cc) engine, runs better, smoother, faster, and I get 48 mpg!
Make the switch! You won't ever look back!