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I applied for a Text and Web freebee (free texts and web access for 30 days) when I topped up ?10 today, but it hasn't kicked in as I have just texted someone and checked my balance. How long does it take for them to kick in?

I'm trying to connect to Bluetooth with my mobile phone and my laptop. It's always worked before, but about 5 minutes ago it would take about 3 minutes to try and connect, but didn't connect to my laptop, and now it immediately says on my phone 'Bluetooth Connection Failed' and when I click the...