Search results

Hi 101 chuckle, I can appreciate how worrying it can be when you receive a bill that is a lot higher than usual. When travelling abroad, you are charged for data roaming. You can see all the charges on our website. For data whilst in the USA, you are charged £3 per MB for the first 5MB. £15...

Hi b.tasmin, When you take out a contract, you have a seven day cooling off period in which you can change your mind. This is for either just the handset or the whole contract. You would only be charged for any usage up until the point it's returned. Kind regards, Heidi Web Relations Team...

Hi Darth, If you are abroad, you would not incur charges for receiving text messages. If you want to check any of the roaming charges, take a look at our website. Many thanks, Heidi Web Relations Team Vodafone UK

Hi angelglitter, If you are using a Vodafone SIM card and the handset is a Vodafone phone, it should work fine. It may be a fault with the actual device itself. I would suggest getting a new SIM card to see if that's causing the error. If you want to get in touch with my team to help with...

Hi mspiderman3, If you no longer want to have Vodafone Data Traveller inclusive in your plan, we can remove it for you. You can email me personally here with WRT135 FAO Heidi in the subject and I will be able to help with this. Please include a link to your post and a contact number too...

Hi Sioned, Firstly, it's great that you have decided to stay with us! :) Regarding your issue with the PAC code, once it has been used to port over to O2 it would be up to them to stop the transfer if the number is yet to leave our network. If you are unable to stop the process, once you have...