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I think you have to wait until your contract renews to change it, swap for a phone etc.. you can always phone your provider, or check their website for details on changing contract. after you change if your unhappy, you have a 7 day cooling off period, and if your not happy, you can always...

for most phones its usually 1-2 hours. i'd keep it plugged in for that amount of time, then check it to see if it's charged, sometimes on the first charge it can take up to 4 hours. just keep checking it. or leave it in overnight