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They will need to be in a mp3 format. Just plug in the USB cord and install the provided software and it should help you through the process. Also, if you are running a SD card you can actually just use your computer and drag and drop files into the music folder on your SD card.

Definitely take it in to Verizon and have them look at it. If you have insurance I'm sure they will replace it for you. But they will be able to figure it out much faster and easier than we will. Good luck.

If you did not buy the extended warranty through Verizon. The 1 year manufacture warranty will only cover defects with the phone. This includes malfunctions such as the screen going bad (not broken due to owner), keyboard going bad, lights not working on phone, software crash) Other than that...

For the Voyager you would get the VCast Web package for unlimited data. That package runs $15.00 per month. Quoted off of Verizon's website: Verizon Wireless Close Window V CAST VPak Get VPak for unlimited V CAST access Get the most out of your V CAST phone with VPak. Hundreds of video clips...

Text plans are very similar to that of at&t's in where they are $20 for inlimited text and pix messaging. if you are on a family plan it is thirty dollars. As for the phones i dont much personal experience but my friend has the env 2 and is not much of a fan. I would check out the env touch as...