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What resolution is your image? The physical size (12 x 14) and the resolution are two different things. It sounds to me like you probably used screen resolution—72 dpi (dots per inch)—rather than print resolution, which is usually 300 dpi but can be less depending on the printer's requirements...

You need to scan the photo. Then you can open the file in Photoshop or Corel Draw. Many print shops will offer scanning services. Ask them to do a high resolution scan for you. It shouldn't be too expensive.