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My boyfriend bought me a Sony Ericsson Vivaz for my birthday a couple of months ago, & I loved it. Last week I noticed there was a small scratch on the screen, so I took my phone to a shop in town to buy a new screen for £50. The man in the shop kept making excuses and my screen wasn't fixed for...

My boyfriend bought me a Sony Ericsson Vivaz for my birthday a couple of months ago, & I loved it. Last week I noticed there was a small scratch on the screen, so I took my phone to a shop in town to buy a new screen for £50. The man in the shop kept making excuses and my screen wasn't fixed for...